Hasting Street Noosa Holiday Accommodation Apartments - Hotel Laguna Noosa Apartments

Real Value... Real Service... Real Noosa
 
 
Hotel Laguna, Noosa Holiday Apartments - Hastings Street Noosa Heads, Queensland, Sunshine Coast

Cancellation & No Show Policy

To secure a confirmed booking, credit card details are required as security for the accommodation charges and a deposit will be required. This secures the room for the period of your intended stay and guarantees your room upon arrival. If you wish to stay beyond the period of your original booking we request that you advise us as soon as you are aware so that we may extend both the booking and your occupancy of your original room.
On Special Event Dates- eg (School Holiday Periods);

  1. In the event of confirmed cancellation prior to 24 hours before your arrival date we will endeavor to re let the room, which is usually possible, and in that case you will be charged a 12% administration fee.  If we do not re let the room then you will be charged a fee equivalent to one night's accommodation of the booking.
  2. In the event of confirmed cancellation within 24 hours before your arrival date you will be charged a fee equivalent to one night's accommodation of the booking.
  3. In the event of a failure to show on the booked date you will be charged a fee equivalent to the accommodation charges for the period of booking. This policy is applied to cover the distinct possibility of our inability to re let the room at that late stage.

On Non Special Event Dates;

  1. In the event of confirmed cancellation prior to 24 hours before your arrival date a 12% administration fee will be deducted from your deposit.
  2. In the event of cancellation within 24 hours before your arrival date you will be charged a fee equivalent to one night's accommodation of the booking however that amount will be offered as a credit for subsequent accommodation bookings.
  3. In the event of a failure to show on the booked date you will be charged a fee equivalent to one night's accommodation of the booking. In special circumstances, solely at the management's discretion, you may be offered such amount as a credit for subsequent accommodation bookings.

TRAVEL INSURANCE
We suggest you consider travel insurance to cover any losses incurred if unforeseen circumstances force you to alter your travel plans.

REASONS FOR POLICY
While we always regret the necessity to impose charges upon guests who do not use the accommodation, we have found it necessary to make these charges in the certain circumstances set out above in the hope that it will encourage guests to assist us in advising of any travel changes at an early time to allow us to re let the room with minimal loss.
We believe that our cancellation policy is more generous than most particularly in our offer of accommodation credit in a number of circumstances.
Thanking you for your support.
Hotel Laguna Management

Noosa Accommodation SpecialsNoosa Accommodation EnquiriesNoosa Accommodation Enquiries

Tony and Linda Jedynak
Resident Managers

6 Hastings St, Noosa Heads
Queensland 4567

Phone +61 7 5447 3077
Fax +61 7 5447 3806

info@hotellaguna.com.au

Hotel Laguna Noosa Heads Noosa Accommodation Cancellation Policy
6 Hastings Street, Noosa Heads, Qld, Australia 4567
Ph: (07) 5447 3077
Fax: (07) 5447 3806