Q Can
we have 2 Adults and an infant in a Studio room?
A NO – Due
to fire regulations we are only permitted to sleep 2 in
a Studio even if the infant sleeps in the same bed as the
parents.
Q Can we
sleep 3 adults in a Suite?
A Yes – there
is a Queen size bed plus a fold out double divan in the
room and for an additional cost we are able to hire in
a single bed
Q Are there
Lifts?
A Unfortunately
there are no lifts at Hotel Laguna – we are a 3-floor
walk up complex and ALL our units are up at least 1 flight
of stairs.
Q Is the
pool Heated?
A Yes the
pool is heated – the pool is also up stairs with
a fantastic sunny aspect and a great surrounding lawn area
with sun lounges.
Q The king
size bed in the studio is that a true King?
A The beds
in Studio’s are industry standard King-Zip beds,
they are extra long king singles that Zip together to form
an industry standard king size bed.
Q Do you
have a gym?
A No unfortunately
we do not have a Gym, however there are at least 2 within
walking distance that do casual membership on a day to
day basis.
Q Do you
have to book the BBQ area?
A No – the
BBQ area is on a first come first served basis
Q Can we
have a late checkout?
A We are
always happy to offer late checkout where it is available – if
we are not able to offer a late checkout we are able to
store your luggage and offer the use of showers and toilets
if you are planning on swimming for the day prior to your
departure.
Q What
if we are going to arrive late in the evening?
A We have
on-site managers that are able to arrange later arrivals.
If you are going to arrive after 8 o’clock at night
though we do ask that you contact us with your mobile number
so that we can advise of the key collection arrangements.
